Who are we?
Welcome to Claritel, where trusted communications meet AI. As our name suggests, we are all about clarity in customer communications. We help businesses gain & build customer trust with omnichannel call centre software (CCaaS), cloud telephony, and agentic AI solutions. Our proprietary support solutions are designed with a security and transparency-first approach blended with gamification, because the future of businesses will be built on trust and transparency.
Based in Bengaluru, the Silicon Valley of India, we are committed to reimagine the possibilities of the customer service industry with AI, ML, and Gamification.
Build Trust
With a personalized, omnichannel Contact Centre powered by intelligent sentiment analysis and real-time guidance
Upgrade Support
Cover all touchpoints with an Always On support to transform customer engagement and customer experience
Enhance Security
Make every interaction an exceptionally safe and secure experience with our ISO, VAPT, SOC II Type II enabled solutions
Blend Gamification
Turn customer engagement into a fun experience with sentiment analysis-based gamification in support and resolution
Mission
Reimagining Business Customer Interaction Ecosystem with Gamified AI
Our mission is to change how brands & customers interact in the online world, make it personalized, seamless & efficient.
Our mission is to shake & shape the status quo of customer communications and experience. We are here to change how brands & customers interact, make it smooth and pleasant for customers, and ultimately help unlock business growth.
Vision
Better Communications Make Better Businesses
We started Clairtel.AI with a vision to give the power to businesses & turn communications into memorable moments for customers.
By offering quality at scale with the power of AI, ultimately, we aim to help you overcome crucial challenges of improved CX, cost reduction, and overall higher revenue
Our values
We are building a whole new approach to CX. Our team is made of dreamers, thinkers & doers who are passionate about one thing, simplifying CX at scale with the power of AI, and they all believe in:
Keeping Customers First
Innovating on their Behalf
Delighting the Customers
Being Detail-Oriented
Contact Us
Ask about contact centres, customer experience, AI or anything else we do.
Headquarters
101, Oxford Towers, 139, HAL Old Airport Road, Kodihalli, Bengaluru, Karnataka, 560008