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Connect with Customers Seamlessly Across Channels

Upgrade your customer experience with a Unified Communications Platform (UCP) powered by AI and real-time analytics to cover all customer touchpoints. Manage all conversations across WhatsApp Business, SMS, RCS, & Email through a single dashboard while letting customers reach you through their preferred channel.

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Connect with Customers Seamlessly Across Channels
Whatsapp
Whatsapp
Whatsapp
Whatsapp
Whatsapp
Whatsapp
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One Login to Optimize Experience on All Channels

Enhance Collaboration

Integrate customer data into a single dashboard for your team to deliver a better customer experience.

Work Together Anywhere

Enable best support with remotely connected teams spread across markets and countries.

Personalized Interactions

Provide personalized experiences that prove to your customers they’re genuinely recognized and appreciated.

Faster Resolutions

Drive higher customer satisfaction by delivering speedier query resolutions aided by AI assistance and actionable insights.

Unified Dashboard to Transform Interactions and Boost Engagement

Connect your business to audiences anywhere, instantly, and securely by migrating your Enterprise WhatsApp Business account to Claritel. You can seamlessly manage conversations, reply in real-time, and engage customers on the channel they prefer, resulting in better satisfaction and loyalty. Leverage the WhatsApp Business API for branded messaging, lead management, and quick customer responses, all while enhancing conversions and growing your revenue through personalized, professional service at scale.

Secure & Scalable Cloud Telephony for Moments that Matter

Unlock Incredible Business Benefits with UCP

Innovate with Data

Unlock actionable intelligence by leveraging advanced digital technologies to unravel complex data and transform insights into resilient solutions.

Scale Engagement

Deliver uniquely tailored interactions by understanding individual preferences and anticipating user expectations for every engagement.

Advanced APIs

Choose from a broad array of APIs—including SMS, voice, email, and identity—to power versatile communication and authentication workflows

Instant Integrations

Streamlined integration processes make it easy to achieve cost savings and operational efficiency without the complexity

Customizable Flows

Create wow moments & strengthen customer journeys with clearly designed applications and purposeful use cases using customization of flows.

Automate & Optimize

Be consistently available and responsive. Rapidly address customer inquiries and gather timely feedback to drive stronger engagement at every touchpoint.

starFAQ

Frequently Asked Questions

The Unified Communications Platform by Claritel brings Calls, SMS, Whatsapp, RCS, Email and team collaboration into one connected system, making everyday communication simpler and more reliable.
By keeping all communication channels in one place, teams respond faster, collaborate smoothly, and maintain consistent conversations with customers and partners.
Yes. The platform is built to grow alongside your business, whether you are adding new users, opening new locations, or expanding communication needs across departments.
Teams can access calls, chats, and meetings from desktops or mobile devices, ensuring uninterrupted communication from office, home, or anywhere in between.
Absolutely. It connects easily with CRMs, helpdesk tools, calendars, and productivity platforms so communication and business data stay in sync.
Deployment is straightforward and cloud-based, with guided onboarding and support to help teams get started quickly without complex infrastructure.
Security is a core focus. The platform uses strong encryption, access controls, and compliance-ready practices to protect calls, messages, and business data.
Traditional systems handle voice alone, while unified communications combine voice, messaging, video, and collaboration into a single experience that adapts to modern workflows.
When teams share context across channels, customers are answered faster, information does not get repeated, and conversations feel more connected and personal.
Yes. Claritel offers ongoing assistance to help teams optimize usage, resolve issues quickly, and get long-term value from their communications setup.

Let’s Upgrade & Unify Your Customer Touchpoints

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