Claritel helps hotels, resorts, and Hospitality Brands transform how they welcome, assist, and elevate guest experiences with next-gen contact centre solutions. Empower your reservations, front office, concierge, and support teams to deliver personalised service from the first enquiry to post-stay follow-ups.
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Pre-Arrival & Reservation Stage
Why Leading Hospitality Brands Rely on Claritel
Faster reservations and higher conversion rates
Automated and seamless payment confirmations
Lower service costs & improved staff efficiency
Superior guest and concierge service experience
Higher guest satisfaction and stronger brand loyalty
Better decision-making with centralised guest journey data
Boost room bookings with AI-driven Voice and WhatsApp campaigns that increase enquiries, conversions, and staff efficiency
Deliver timely updates with automated alerts for check-ins, payments, reservations, and service changes—keeping guests informed at all times
Provide seamless guest support with secure chat, shared itineraries, real-time service details, and instant help whenever they need it
