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Contact Centre Solutions for Those Who Move the World

Claritel helps you transform the way your Travel Business connects, assists, and delights customers with next gen contact centre solutions. Empower your sales, support, and operations teams to deliver personalized traveler experiences at every touchpoint, from inspiration to arrival and beyond.

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Tools That Simplify Operations and Make Every Trip Better

Pre-Booking & Inspiration Stage

  • Virtual Numbers for inbound trip enquiries
  • Dialers for lead follow-ups and campaign calls
  • Multichannel support (Voice, Email, WhatsApp, SMS, Chat)
  • WhatsApp Chat Bots for itinerary suggestions & FAQs
  • WhatsApp Voice Bots for instant price/availability updates
  • Click-to-Call and Callback widgets on CRM
  • Automated lead routing (rules + predictive routing) based on destination/language
  • Number masking between traveler & agent
  • Outbound Campaign Automation (SMS, WhatsApp, Emails)

The Travel Industry Trusts Us for Many Proven Reasons

Faster bookings and higher travel conversions

Automated and streamlined payment collections

Lower operational costs & higher team productivity

Superior traveler and agent experience

Higher trip satisfaction and stronger brand trust

Better decision-making through centralized journey data

Transforming Travel Brands with the Gen AI Contact Centre

Streamline trip bookings with AI-driven Voice and WhatsApp campaigns that boost enquiries, conversions, and operational efficiency

Deliver crucial trip updates by automating alerts for flights, hotels, payments, and disruptions—keeping travelers informed at all times

Enable safe, seamless traveler support with secure chat, shared itineraries, real-time updates, and instant help whenever they need it

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Get Better Results with the Best Travel Contact Centre

Excited customer experiencing Claritel demo