Claritel Logo
Background waves

Secure & Scalable Cloud Telephony for Moments that Matter

Move to the next-gen of customer experience with Claritel Cloud Telephony services. Buy virtual numbers, improve experience with in-call actionable insights, and advanced features for smart and scalable customer communications done remotely.

Get Started
Secure & Scalable Cloud Telephony for Moments that Matter

Features

Advanced Features to Turn Conversations into Lasting Connections

Virtual Toll-Free Numbers

Connect with global and Indian customers through Virtual Numbers for Local and International markets and reach customers in their preferred areas and languages.

Intelligent Call Management

Drive better satisfaction with live quality monitoring, call forwarding, call queuing, call routing & concurrent call access. Maintain quality during peak hours with fully scalable solutions.

Miss call service

Get missed call reasons and timings for both inbound and outbound processes. Create custom responses & experiences with feedback by asking customers to give a missed call on a virtual number.

IVRS

Create custom IVRS greetings and patch customers to the best available agents with intelligent call management.

Sticky Agent

Enable a consistent customer experience by connecting the same agent who interacted with the customer across the campaign or product life cycle.

Call masking service

Handle sensitive & confidential clients by masking customer numbers and enabling breach-free access for agents & third-party vendors.

Smart receptionist

Launch smart receptionists to resolve, receive, filter, & forward the queries based on volume and availability.

Click 2 Call

Conduct business calls at the convenience of a click with our Click to Call dialpad.

International Numbers

Choose and activate your customer support number in the MENA region, Uganda, the Philippines, Nigeria, & more international markets.

Background waves

Customer Centric Businesses Choose Cloud Telephony

Make customers seen, heard, & touched every time with a modern cloud-based business phone system designed for forward-thinking businesses. Our remote-ready phone system helps you boost conversions and enhance customer interactions while delivering impressive business benefits.

  • No Hardware, Set-up, or Infra Costs
  • Route Customer Queries to Virtual Numbers
  • 99.9% Uptime with Multi-Location Servers
  • Optimize Costs with Pay-Per-Use Plans
  • Put Best Agents on Each Call Anytime, Anywhere
Secure & Scalable Cloud Telephony for Moments that Matter

Built for Better Connection & Greater Conversations

Instant Deployment 

Get started in just one day. You don’t need any hardware installation or IT team support.

High Uptime 

Eliminate disruptions, keep your team engaged, and ensure customers are always supported.

Global Coverage

Benefit from round-the-clock monitoring, layered security, and reliable connections.

Seamless Team Onboarding

Onboard your teams faster, assign roles, and configure workflows with a unified dashboard.

starFAQ

Frequently Asked Questions

Business Customer Telephony began with manually operated PBX switchboards. Usually, staff would plug in wires to route calls, keeping everyone connected across different channels. Thanks to technological upgrades, now business PBX systems are hosted as cloud telephony, making modern communications easier to manage and efficient, with everything handled in a secure data center off-site.
Claritel unites intelligent voice systems, AI-powered tools, and omnichannel connectivity with worldwide number access in a single, scalable cloud telephony platform.
Claritel’s cloud-based telephony operates fully online, empowering teams to handle calls, track performance, and stay connected from anywhere.
Yes, AI streamlines your call process by intelligently routing calls, offering live response suggestions, delivering actionable insights, and enabling agents to perform at their best.
Yes. Claritel’s AI understands and analyzes conversations in multiple languages, recognizes tone and sentiment, and dynamically adjusts call routing or prompts to match the context.
Cloud telephony eliminates the need for hardware, software, and maintenance costs, giving businesses a flexible, cost-efficient way to manage communication. It also makes scaling effortless — grow your team when demand rises and streamline it when it slows. For example, an educational institution can expand its call center staff during admission season and scale back afterward, reducing overall operational expenses.
Most of your telecalling tasks can be streamlined with advanced contact center automation. Reach out to us at +91 9736999996 to learn how we can help transform your operations.
We provide services for 30+ countries.

Switch to the Secure & Trusted Cloud Telephony System

Excited customer experiencing Claritel demo