Unifying Customer Service, Elevating Every Interaction, Driving Intelligent Foresight & Redefining Service Excellence at Scale through Personalized Conversation.
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Agentic AI
Sentiment Analysis
Auto-QMS
Leverage gamification to foster healthy competition, improve productivity, and elevate customer experiences.
HI Score: 0
CX Score 42




Gamified CX is Here. Let's Play!

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Empower your business to go beyond customer expectations with Clara. Tap the Human Centered AI potential to handle volume & improve quality with automation, intelligence & foresight.

Intuitive Interaction Management
Clara helps you raise productivity with dynamic workflows that predict customer needs and deliver real-time actionable insights.
Autonomous Decision-Making
Clara simplifies routine & complex interaction handling, enables rapid escalation, and seamless handoff to human agents.
Enterprise-Grade Security and Compliance
Clara safeguards sensitive data with end-to-end encryption and a robust compliance framework suitable for all industries.
Ever-Evolving Automation and Reporting
Cover all channels with Clara’s instant AI Agents, and handle volume with a scalable contact center suite customized for your needs.
Move beyond support. Step into the future of customer service with a contact center powered by advanced AI – intuitive, predictive, and built to elevate every interaction.
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Omnichannel Cloud Contact Centre
On-Premise Contact Centre CX
Predictive / Progressive / Preview Dialer
Auto-Dialer
Move to the next-gen of customer experience with Claritel Cloud Telephony services. Buy virtual numbers, improve experience with in-call actionable insights, and advanced features for smart and scalable customer communications done remotely.
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Smart Receptionist
IVR Solution
Virtual Number
Missed Call Solutions
Call Masking Solutions
Click to Call
Upgrade your customer experience with a Unified Communications Platform (UCP) powered by AI and real-time analytics to cover all customer touchpoints. Manage all conversations across WhatsApp Business, SMS, RCS, & Email through a single dashboard while letting customers reach you through their preferred channel.
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Business Whatsapp
SMS
RCS
Get ahead with Agentic AI that truly understands and engages customers, and delivers human-like interactions at a limitless scale. Accelerate query resolution during high call volumes with AI-powered intent detection, contextual responses, and multilingual fluency in both Indian and global languages.
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GenAI Bots
Auto Quality Management
Sentiment Analysis
Agent Assist
Speech Analytics
Knowledge Engine


Smart omnichannel support reduces AHT, empowers agents, boosts agent productivity, and enhances service quality
















Ensures data accuracy & compliance, provides actionable insights to drive higher ROI

Provides launch of AI agents, cuts costs, and raises efficiency for a personalized experience
Secure & scalable solutions that build trust, speed up response, & boost conversions

Designed to Protect & Secure Customer Data with encryption.

Tested & Trained for 24/7 Availability & Resilience

Transparency at Core for Regulatory Compliance


