Transform your Customer Experience with Agentic AI

Unifying Customer Service, Elevating Every Interaction, Driving Intelligent Foresight & Redefining Service Excellence at Scale through Personalized Conversation.

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Agentic AI

Sentiment Analysis

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Gamified CX is Here. Let’s Play!

Leverage gamification to foster healthy competition, improve productivity, and elevate customer experiences.

HI Score: 0

CX Score 42

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Gamified CX is Here. Let's Play!

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PLAY

Use Arrow UP ↑ and Down ↓ Key to Play. Go through BLUE and avoid RED.

Adjust progress bars to set difficulty. Click CLARA button for 30 seconds of safe middle passage! (1 min cooldown)

First Response Time (FRT)

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Agentic AI Customer Experience Officer

Meet Clara: Your New AIXO

Empower your business to go beyond customer expectations with Clara. Tap the Human Centered AI potential to handle volume & improve quality with automation, intelligence & foresight.

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Intuitive Interaction Management

Clara helps you raise productivity with dynamic workflows that predict customer needs and deliver real-time actionable insights.

Autonomous Decision-Making

Clara simplifies routine & complex interaction handling, enables rapid escalation, and seamless handoff to human agents.

Enterprise-Grade Security and Compliance

Clara safeguards sensitive data with end-to-end encryption and a robust compliance framework suitable for all industries.

Ever-Evolving Automation and Reporting

Cover all channels with Clara’s instant AI Agents, and handle volume with a scalable contact center suite customized for your needs.

starProduct Overview

Transform Every Touchpoint with Gamified CX

Contact Center Dialer

Move beyond support. Step into the future of customer service with a contact center powered by advanced AI – intuitive, predictive, and built to elevate every interaction.

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 AI-Powered Contact Center

Omnichannel Cloud Contact Centre

On-Premise Contact Centre CX

Predictive / Progressive / Preview Dialer

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Cloud Telephony

Move to the next-gen of customer experience with Claritel Cloud Telephony services. Buy virtual numbers, improve experience with in-call actionable insights, and advanced features for smart and scalable customer communications done remotely.

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 AI-Powered Contact Center

Smart Receptionist

IVR Solution

Virtual Number

Missed Call Solutions

Call Masking Solutions

Click to Call

Unified Communication Platform

Upgrade your customer experience with a Unified Communications Platform (UCP) powered by AI and real-time analytics to cover all customer touchpoints. Manage all conversations across WhatsApp Business, SMS, RCS, & Email through a single dashboard while letting customers reach you through their preferred channel.

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 AI-Powered Contact Center

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RCS

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AI-Powered Solutions

Get ahead with Agentic AI that truly understands and engages customers, and delivers human-like interactions at a limitless scale. Accelerate query resolution during high call volumes with AI-powered intent detection, contextual responses, and multilingual fluency in both Indian and global languages.

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 AI-Powered Contact Center

GenAI Bots

Auto Quality Management

Sentiment Analysis

Agent Assist

Speech Analytics

Knowledge Engine

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Seamless, Plug and Play Connectors for Your CRM Platform

Integrate your CRM with our solutions to unify customer data, streamline workflows and deliver personalized experiences.

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starBenefits

Partnering Up with AI-led Gamified CX Has Great Perks

CCaaS

Smart omnichannel support reduces AHT, empowers agents, boosts agent productivity, and enhances service quality

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Business & Compliance

Ensures data accuracy & compliance, provides actionable insights to drive higher ROI

Agentic AIAgentic AI
Agentic AI

Provides launch of AI agents, cuts costs, and raises efficiency for a personalized experience

Agentic AI
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Cloud Telephony

Secure & scalable solutions that build trust, speed up response, & boost conversions

starIndustry Solutions

Simplifying CX for Every Kind of Business

Banking

Automating loan collections and customer support with secure, compliant voice solutions.
starTechnology Overview

Secure by Design, Quality at Scale

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Data Protection

Designed to Protect & Secure Customer Data with encryption.

  • Encryption at rest & in transit stage
  • Tokenized PII masking & redaction
  • No unauthorized exposure with RBAC
  • No data breach with Least-privilege IAM
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Available 24/7

Tested & Trained for 24/7 Availability & Resilience

  • No outages, even in peak demand
  • Ensure zero downtime with HA/DR
  • Recovery compliance with RPO/RTO
  • Reliable service with failover testing
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Compliance

Transparency at Core for Regulatory Compliance

  • Building trust with ISO certified services
  • Responsible data handling with SOC
  • Proactive risk elimination with VPAT
  • Configured for always-on consistency

Let’s Transform Your Customer Experience Together

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